Terms and conditions
This Itoorer Terms & Conditions (“Agreement”) between Itoorer IE Limited (“Itoorer”, “us”, or “we”) and the entity or person (“you”, “your”, or “Travel Advisor”) who registered on Travel Advisor Registration Form to receive Referral Code and access to Itoorer Learning Center. This Agreement describes the terms and conditions that apply to your use of the Services.
If you do not understand any of the terms of this Agreement, please contact us before using the Services.
If you do not understand any of the terms of this Agreement, please contact us before using the Services.
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Purpose of these terms
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This Agreement provides a general description of the Services that Itoorer may provide to you, including those that allow you to generate commissions from sales of services of Travelink Connect App originated from agreement between Itoorer and Travelink (“Partner”).
Before using the Services, you must register within the Travel Advisor Registration Form provided in the link Travel Advisor Registration Form. - A copy of these terms and conditions should be retained for future reference and it is your responsibility to periodically check Travel Advisor Registration Form to ensure you are familiar with any changes or updates to these terms and conditions.
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This Agreement provides a general description of the Services that Itoorer may provide to you, including those that allow you to generate commissions from sales of services of Travelink Connect App originated from agreement between Itoorer and Travelink (“Partner”).
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Your Referral Code
- After your registration in the Travel Advisor Registration Form, your e-mail will be set as your Referral Code and allowing you to start promoting the Services.
- Only Partner´s Travel Advisors are eligible to use the Services described in this Agreement.
- To register you will fill a Travel Advisor Registration Form and provide us with your full name and e-mail and certain other information about you that we may require to validate your identification. We reserve the right to terminate or suspend your Referral Code at any time and for any reason.
- You agree to keep your information up to date. You must promptly update your Travel Advisor Registration Form with any changes affecting you, or any other pertinent information.
- You need to make sure your Referral Code is entered in the App before the purchase of the Services by the Customer to generate your commission from your sales.
- Based on your Referral Code, we will generate and make available in the Registration Form all your sales from the previous month and the calculated commission to be paid by Partner.
- In case your Referral Code is not entered or is entered incorrectly in the App, we cannot generate information to our Partner or to you in order to process any commission to you from the sales of the Services by the Partner.
- Itoorer will not make any commission payment directly to you and Itoorer has no responsibility for commission payment to you at any time from the sales of the Services.
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Cancellation Policy
- The Travelink Connect App operates on a pre-purchase basis. Your Customers are required to pay for the Services before we make the app available to them.
- We do not refund any payments made in advance, except as set out in the terms and conditions accepted by your Customer. Where we offer to provide your Customer with free Services or other special offers, no cash alternative will be given.
- In case your Customer sends us a notification of cancellation of the Services because we are no longer able to provide the Services to your Customer and the inability to provide the Services is unrelated to any action by your Customer, your Customer may request that we provide to them a refund of the proportionate value of the unused Services, and your commission will be impacted to the amount proportionate to the unused Services to your Customer.
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Itoorer Learning Center
- Once you register in the Travel Advisor Registration Form, you will have access to our Learning Center where you will find training and other informative material for Travelink Connect App.
- You consent to receive e-mails from Itoorer for any promotional and marketing information to promote the Travelink Connect App. In case you don´t want to receive e-mails, you must unsubscribe by sending an e-mail to partner@itoorer.com.
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Termination of the Service
- This Agreement will be terminated when the agreement between Itoorer and the Partner is terminated or in the event you no longer provide services to the Partner.
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Liability
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This clause sets out the entire financial liability of us to you in respect of:
- the provision of the Services;
- any breach of the Agreement;
- any use made by you of the Services;
- any representation, statement, or tortious act or omission (including negligence) arising under or in connection with the Agreement.
- All warranties, conditions and other terms implied by statute or common law are to the fullest extent permitted by law excluded from the Agreement.
- We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations or provision of the Services (i) where such delay or performance failure is due to any of your acts or omissions, where you have provided incorrect data or information; or (ii) network failure, network outage, network congestion, power failures; or (iii) that is caused by events outside our reasonable control including but not limited to strikes, lock-outs or other industrial disputes (whether involving our workforce or any other party) Act of God, war, terrorist activity, malicious damage, compliance with any law or governmental order or default of suppliers or subcontractors.
- We shall have no liability to you for any costs, or charges or penalties incurred by you for failing to comply and satisfy any regulatory requirement of a country prior to using the Services in that country.
- You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. If it is established that you are in breach of this warranty, then we shall have the right to immediately terminate the Services and no amount will be payable to you in respect of any unused Services.
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This clause sets out the entire financial liability of us to you in respect of:
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Changes to these terms and conditions and the Services
- We reserve the right to change the terms and conditions of this Agreement from time to time and make changes to the Service or any promotion or charges relating to the Services at any time.
- We shall give you notice of any such changes, and you agree that an appropriate publication on the Website is 30 days’ notice.
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Governing Law and Legal Compliance
- This Agreement shall be governed by Irish law and shall be subject to the authority of the Irish Courts.
- Despite the governing law provided above, you may be subject to various rules, regulations and laws which may also apply to you in the country in which you use the Services, where you choose your home country to be a country other than Ireland.
- Subject to the terms of our Privacy Policy we may be required to collect further personal information from you to satisfy our compliance with any legal or regulatory compliance requirement. If we request such information from you and indicate that this is for legal or regulatory compliance, then you agree that you shall provide us with the requested information and not provide us with false or misleading information.
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Privacy
- We take the Travel Advisor’s privacy seriously. Please read our Privacy Policy for full details and which can be found at Travel Advisor Registration Form. Whilst we respect your privacy, the Service may be subject to interception by law enforcement agencies and bodies. We may be compelled to disclose your personal details where we are required to do so by a valid order of an authorised governmental representative or court order.
- By registering for the Services you acknowledge that your data is transferred and processed in Portugal.
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Miscellaneous
- All licenses not expressly granted in this agreement are reserved and no other licenses, immunity, or rights, express or implied are granted by us, by implication, estoppel, or otherwise. This agreement does not grant you any rights to use any trademarks, logos or service marks belonging to us whatsoever.
- All notices given to you by to us must be in writing to the e-mail address you registered in your Travel Advisor Registration Form A set out in these terms and conditions.
- Failure to enforce any of our rights under these terms and conditions does not result in a waiver of that right.
- We reserve the right to assign rights and duties contained in these terms and conditions to a third party.
- If any provision of these terms and conditions are found to be unenforceable, all other conditions shall remain unaffected.
- These terms and conditions and any documents expressly referred to in them or provided to you at the time of taking out or accepting the Services, represent the entire agreement between us and you in relation to the subject matter of any contract entered into for the Services. We are required to advise you that contracts may be concluded in English only and that no public filing requirements apply.
- Itoorer IE Limited incorporated in Ireland with company number 626569 and registered address of Ormond Building, 31-36 Ormond Quay Upper, Dublin 7, D07 N5YH, Ireland.
- For the purpose of this Agreement, both Parties shall be deemed an independent contractor and shall not be considered a partner, agent, employee, or representative of Itoorer.
- By registering and using the Services you acknowledge that you have read these terms and conditions and understand them and agree to be bound by them.